North East Regional Special Operations Unit

We’ve been on Inside Out

News / October 19

The North East Special Operations Unit (NERSOU) will be part of BBC's Inside Out looking at courier fraud due to be aired on Monday 19th October The programme will look at what they do to tackle courier fraud and the impact it can have on victims.

The North East Special Operations Unit (NERSOU) will be part of BBC's Inside Out looking at courier fraud due to be aired on Monday 19th October
The programme will look at what they do to tackle courier fraud and the impact it can have on victims.
DS Alan Turner from NERSOU talks about the technical detail of how these criminals have been able to target vulnerable victims and what police and phone companies have done to shut this down.
Detective Superintendent George Duff of Northumbria Police's homicide and major enquiry team who gives simple but vital prevention advice.
Det Supt Duff stresses to people the bankers or police will never ask you to hand over money. It is simple as if someone asks you to hand over cash don't - put down the phone or close the door and call police.
The programme also speaks to Mark Cook of Ryhope who's family was affected terribly by an offender who stole money from the family which was to pay for Mark's father's funeral after he sadly passed away.
The show is BBC Inside Out NE & Cumbria and will also be shown on BBC Yorkshire at 7.30pm on Monday, October 19.
For anyone with any concerns about fraud search Northumbria Police Fraud online or www.actionfraud.police.uk or follow this advice from police.

  • -Be on your guard and if something doesn't feel right or comfortable, or seems a bit odd, do not do it.
  • Be aware that fraudsters can use techniques to hold your phone line open, so that when you try to dial out to verify the caller, they intercept and re-answer the call, claiming to be the bank or law enforcement. While work is being done to stop this happening always be mindful that the line may have been left open.
  • To ensure that your phone has not been compromised, we recommend using a different phone line to verify the caller. Where a second phone line is not available, try calling a family or friend on the line first, as the fraudster will find it difficult to impersonate a voice that is known to you.
  • Never disclose your PIN or online / telephone banking log-in information or card reader codes to anyone, even if the caller claims to be from the bank or police. Remember, banks NEVER call and ask you to disclose these security details.
  • If you receive a call requesting your PIN, card details or online / telephone banking log-in information, end the call immediately.
  • If you receive a suspicious or unexpected call, always verify the caller by taking their phone number and getting it checked independently.
  • Ensure elderly relatives and neighbours are aware of the fraud and crime prevention advice.
  • Police or officials will never expect you to drive to a cash point or bank and take out money. If anyone is asking you to do this. Stop. Walk away or close the door and contact 999 immediately.

© NERSOU 2018